Compliance policy

Overview

CHL&CO declares the following compliance policies in order to achieve sustainable development and corporate philosophy while fulfilling social responsibility.

*Compliance refers to the efforts of each and every employee under the management, with high ethical standards, to comply with laws and social norms and to act in good faith.

1. We will act according to the rules as a member of society

1. We will conduct fair business transactions in compliance with laws and social norms.
2. Being a member of society, we will act modestly.
3. Each person will carry out his or her duties in good faith and will not engage in improper conduct.
4. We make fair internal decision-making based on smooth exchange of opinions.

2. We will provide services that satisfy our customers and strive to improve their trust as a company.

1. We will stick to our customers' intentions and give sufficient explanations when making transactions.
2. We will sincerely listen to the voices of our customers and utilize them in providing services.
3. We will not forget the “playfulness” and pursue profits while satisfying our customers.

3. Properly protect and manage information

1. Information obtained through business will be strictly managed in compliance with relevant laws.
2. We build a high-level information security environment and provide a safe communication environment.
3. We strictly comply with the law that regulates the protection of personal information.

4. Strive to disclose appropriate information

1. We handle company information properly and do not conduct insider trading.
2. We will not make false reports when disclosing information.
3. We will not make fraudulent or misleading records in company accounting materials.
4. We properly manage the information that should be saved and keep it ready to be disclosed when necessary.

5. Maintain a healthy relationship with our business partners

1. We do not trade with anti-social forces.
2. We will engage in sound competition with our peers and comply with antitrust and other trade laws.
3. We maintain fair and free relationships with our business partners and do not make unreasonable demands.
4. We will respect the intellectual property rights of third parties and use them appropriately.

6. Realize a highly moral work environment

1. We strictly adhere to labor laws and aim to build a fair and honest corporate culture.
2. We will endeavor to prevent various harassment acts and maintain a highly moral working environment.
3. When various harassment acts occur, we do not leave them and take strict measures.
4. We will respect the individuality of working people and create an attractive environment as a working field.